Here’s a Refund Policy for Alif Partnership:

Refund Policy

At Alif Partnership, customer satisfaction is our top priority. We strive to ensure a seamless shopping experience, but if you are not satisfied with your purchase, we are here to assist you.

Eligibility for Refunds

Refunds are available under the following conditions:

1. Defective or Damaged Products: If the item you received is defective or damaged, you may request a refund.
2. Incorrect Item Delivered: If the product delivered does not match your order, a refund may be processed.
3. Conditions:
   • The product must be unused, undamaged, and in its original packaging.
   • A refund request must be initiated within 7 days of receiving the product.

Non-Refundable Items

Certain items are not eligible for refunds:

• Products purchased on sale or with special discounts.
• Personalized or customized products.
• Items without original packaging or proof of purchase.

How to Request a Refund

To initiate a refund, follow these steps:

1. Contact us at info@alifpartnership.com or call +880 1713-729131 within 7 days of delivery.
2. Provide your order number, proof of purchase, and details of the issue.
3. If applicable, include photos of the product showing the defect or damage.

Refund Process

• Once your refund request is approved, we will notify you via email or phone.
• Refunds will be processed using the original payment method within 7-14 business days.

Exchange Option

Instead of a refund, you may opt for an exchange of the same product or a similar item of equal value.

Shipping Charges

• Original shipping fees are non-refundable.
• Return shipping costs will be the customer’s responsibility unless the product delivered was incorrect or defective.

Contact Us

For further assistance, please reach out to us:
📧 Email: info@alifpartnership.com
📞 Phone: +880 1713-729131
🌐 Website: https://alifpartnership.com/

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